Fitzroy Island Adventures Full Day

What To Bring

• Swimmers
• Towel
• Sun protection (hat, sunglasses, sunscreen)
• Refillable water bottle
• Camera
• Cash/credit card for onboard purchases

What's Included

• 60-minute smooth island ferry ride
• 6 hours on the divine Fitzroy Island
• Self-guided rainforest walks
• Activities for all ages
• On-board marine biology presentations daily
• Beachside relaxation time
• Excellent Service
• Friendly Crew
• $5 per person for recovery of Fitzroy Island facilities license fees, admin costs & charges

What's Extra

• Snorkel gear hire
• Glass-bottom boat tour
• Guided snorkel tours
• Picnic lunch 
• Any dietary requirements fees
• Onboard purchases

All extra activities are subject to availability.

All guests undertaking snorkel activities must be both confident snorkelers and swimmers, as well as able to understand English instructions.

Terms and Conditions

Important Information

• Infants 0-3 travel free on our Full Day Fitzroy Island Tours but must be pre-booked.
• Prices and bonus March offer valid to 31st March 2023.
• Total price includes a levy of $5 per person for recovery of Fitzroy Island facilities license fees, admin costs & charges.
• All walking tracks on Fitzroy Island are through National Park. If walking these tracks, please do so at your own risk. Walking tracks are not patrolled.
• No responsibility will be accepted for the loss of personal items while on tour. Guests are urged not to bring valuable items
• If selecting lunch, please specify the desired option (hot or cold) and notify our reservations teams of any special dietary requirements upon booking.

Child Policy

4 years to 14 years inclusive. Infants 0-3 years are free of charge but must be included when booking. Infants will not be catered for unless requested and a charge will apply. All guests under the age of 16 must be accompanied by an adult.

Family Policy

2 adults (+15 years) & 2 children. Family rates do not apply to group bookings

This tour may or may not operate on Christmas Day and other public holidays.

Departs/Ends: Reef Fleet Terminal, Cairns. Open date tickets please give 7 days notice to book. All bookings MUST be reconfirmed 48hrs in advance.

Provider Details
Reef Magic Cruises
Phone: 0740311588
1 Spence Street, Reef Fleet Terminal Cairns 4870 Australia

All departures and itineraries are subject to weather. Tours may be changed or cancelled for any reason at the discretion of the Tour Operator. It should be noted that adventure travel involves risk. Whilst we make every effort to safeguard clients, we cannot be responsible for personal injury or loss due to actions of our clients which are beyond our control. We recommend that all clients have travel insurance covering illness, injury, loss or damage to personal belongings and not being able to travel on the confirmed date of departure. Please be aware operators pass on credit card merchant fees so there is a non-refundable 1.5% surcharge for VISA, MASTERCARD and AMEX card purchases.

Your Responsibilities:

Please advise us before booking if any passengers are under 18 years old to ensure this is the appropriate trip. 

You must reconfirm all booked tours prior to travel as specified on your voucher. If applicable, notes such as dietary requirements, pick-up locations and additional fees should also be confirmed at this time. Reconfirmations cannot be actioned through Sailing Whitsundays/Mr Travel, and must be done so directly through the Service Operator as specified on each ticket.

It is your responsibility to notify us of ticket discrepancies. Please read through the details on your voucher thoroughly to ensure all details such as passenger names, ages and dates of travel on vouchers are correct.

It is the responsibility of all passengers travelling to advise both your travel agent at the time of booking and vessel check-in agent before boarding of any medical conditions including food allergies you may suffer from.

You need to allow adequate time to check-in prior to the specified departure time. 

Prices/Extra Costs:

All prices are stated in Australian dollars and include GST. Surcharges over peak holiday seasons may apply. 

The Service Operator reserves the right to alter prices and extra costs. Extra costs may include EMC fees, Stingersuit/Wetsuit Hire, Luggage Storage, Insurance, Linen Hire, National Park Fees, Fuel Levies, Dietary Fees, etc. Bonds may also apply.

We will also endeavour to communicate these extra costs with you at the time of booking, and on your ticket. However, it is your responsibility to confirm which (if any) additional costs apply with each Service Operator upon reconfirming your trip.

Travel Risk/Insurance:

It should be noted that adventure travel involves risk. Whilst we make every effort to safeguard clients, we cannot be responsible for personal injury or loss due to the actions of our clients which are beyond our control. We highly recommend that all clients have travel insurance covering illness, injury, loss or damage to personal belongings and not being able to travel on the confirmed date of departure. You should also ensure your travel insurance will cover special circumstances including weather events preventing guests from travelling to their tour departure destination and cancelled flights due to unforeseen circumstances. 

Transfers:

The Service Operator reserves the right to limit courtesy transfers to select local accommodations. Private residences or Airbnb properties may be asked to meet at the closest confirmed location. Failure to meet at the specified pick-up location may be treated as “No Show”, for which the Client Cancellation Policy applies.

Merchant Fees:

Please be aware operators pass on credit card merchant fees so there is a non-refundable 1% surcharge for VISA and MASTERCARD card purchases.

Other: 

Terms and Conditions (including the Cancellation Policy) are subject to change. The most recent versions can be found online on the relevant product pages. 

All ticket/voucher reissues attract a $20 administration fee.

Open Date Vouchers / Gift Certificate:

Shipping Costs are in addition to the ticket price and will be added at check-out. Shipping costs are non-refundable and do not makeup part of the ticket value. 

E-Vouchers incur no shipping fees.

You have 5 years to use the value of the voucher. Seasonal Price Rises will apply if travelling out the current seasons pricing. Vouchers can be exchanged for free up to the full value of the voucher excluding credit card fees and charges.

Cancellations

All client cancellations forfeit 25% of total ticket price and all client cancellations made less than 21 days prior to departure will result in complete forfeiture of the full price of the trip. If the company has to cancel the trip (prior to departure) and we cannot offer a suitable alternative, then a refund will be given minus card fees. We strongly recommend that you have travel insurance, especially during the wet season.

Client Cancellations:

All client cancellations forfeit 25% of the total ticket price. No shows or client cancellations made within 21 days of departure forfeit 100% of the total ticket price. 

Sailing Whitsundays are required to notify the operator of any cancellations within the specified cancellation period (24 hours). It is your responsibility to make sure you submit your cancellation request with adequate time, and during standard business hours (9am-5pm), to allow us to contact the tour provider.

Transfers between tours can be made at the suppliers discretion, however, it should be noted that supplier fees may apply. Tour transfers also incur a $20 administration fee. 

It is compulsory that all cancellation requests are in writing and sent via email to admin@mr-travel.com. Cancellations attempted via online chat or phone will not be actioned.

Supplier Cancellations:

The Service Operator reserves the right to alter prices, alter itineraries, apply a fuel surcharge, cancel departures, arrange alternative transport and vary itineraries and services if necessary.

All departures and itineraries are subject to weather. Tours may be changed or cancelled for any reason at the discretion of the Service Operator. If the Service Operator has to cancel the trip or activity (prior to departure) and we cannot offer a suitable alternative, then a refund will be given minus a 20% administration fee and any associated card fees. We strongly recommend that you have travel insurance, especially during the wet season.

In the unlikely event of your trip being cancelled or stood down, all guest communication is required to go through our Online Store via telephone or email. While there is a Sailing Whitsundays retail outlet located Airlie Beach, please be aware that they operate as a separate entity and are unable to access reservations made by the Mr Travel online department.

Refunds:

All refunds are in Australian Dollars and must be made to the card of payment. Sailing Whitsundays/Mr Travel is not liable for exchange rate fluctuations or fees, or any other merchant/bank fees associated with domestic and/or international transactions.

Where a full refund is applicable, there is the option to transfer the whole cost of the tour to another tour or “Credit” to avoid the administration fee. A transfer fee of $20 will apply.

You will be emailed confirmation once the refund has been processed. Once the refund has been processed, it may still take time for the banks to clear the amount. Please allow 7-10 business days for the funds to clear into Australian accounts and up to 21 business days for international accounts.

Accountability/Misconduct:

All Service Operators have the right to provide client feedback and to cancel bookings based off of feedback from other Service Operators. 

Please enjoy your travel experience in a kind and responsible manner.

Sailing Whitsundays/Mr Travel will treat this as any normal client cancellation and therefore the cancellation fees stated in the Client Cancellation Policy will apply.

Thank you for booking with Mr Travel. If you would like any advice or assistance in arranging accommodation, transfers or additional tours, please do not hesitate to contact us.