What To Bring
Please bring an overnight bag with:
- Comfortable clothing and swimwear
- Warm clothes for the evening
- Sun protection (hat, sunglasses, marine safe sunscreen)
- 2 x towels (ocean/shower)
- Toiletries
- Dive medical if required (ask us if you are not sure)
- Sun hat
- Seasickness medication (if required)
- Alcoholic beverages (for evening drinks if you wish)
- Passport or Australian driver's licence
- Money for lunch (Day One Practical Training)
What's Included
- PADI Gold Open Water Certification
- PADI eLearning Open Water Course online theory and assessment modules
- PADI Advanced Manual
- Return accommodation transfers from Cairns City and Northern Beaches
- Dive insurance
Pro Dive Cairns Practical Training:
- PADI 5 Star Dive and Career Development Centre
- Air-conditioned classrooms
- 2 large, 4-metre-deep heated training pools
- Bathrooms and change rooms
- Highly trained and experienced instructors
Pro Dive Outer Reef Liveaboard:
- 9 dives in total, including 4 compulsory training dives
- PADI Advanced Manual (available in English, German and Japanese)
- Guided training from highly experienced, fully qualified PADI instructors
- Visit multiple Flynn, Thetford, Milln and Pellowe Reef sites
- All dive and snorkelling equipment, including dive computer, wetsuit, dive torch, corrective lens mask (if required)
- Comfortable double or twin share accommodation
- Twin 240v power outlets in each cabin
- Air-conditioned interior, spacious dive and sundeck
- Bed linens
- Hot freshwater showers
- Buffet style, freshly prepared meals
- Unlimited tea, coffee and Milo
- Free WiFi
What's Extra
- Environmental Levy & taxes - $95pp (included in advertised price, paid on arrival)
- Lunch (Day One Practical Training)
- Soft drinks, fruit juice and chocolate bars are available at additional cost (pay at Pro Dive Cairns shop afterwards)
- BYO alcoholic beverages (if you wish)
- We recommend gluten intolerant or vegan guests bring snacks that don’t require refrigeration
Terms and Conditions
Important Information:
- A limited range of different dietary requirements can be catered for; please enquire with our reservations team for specifics before your trip.
- No bottled water is kept on board; personal drink bottles and filtered chilled water is available.
- The number of dives and sites visited may vary subject to weather and/or other unforeseen circumstances.
- Within 24-48 hours of booking, you will receive details on how to access the PADI eLearning portal from Pro Dive Cairns. You must complete all the identified modules before your Pro Dive Cairns Practical Training day.
- If you have recently/continue to suffer from an illness or condition that may affect your dive fitness, or currently taking any prescription medication, you will need to consult a doctor for a 'fit to dive' medical certificate. Please click here for more diving information and to read the medical questionnaire.
Your Responsibilities:
Please advise us before booking if any passengers are under 18 years old to ensure this is the appropriate trip.
You must reconfirm all booked tours prior to travel as specified on your voucher. If applicable, notes such as dietary requirements, pick-up locations and additional fees should also be confirmed at this time. Reconfirmations cannot be actioned through Fraser Tours / Mr Travel, and must be done so directly through the Service Operator as specified on each ticket.
It is your responsibility to notify us of ticket discrepancies. Please read through the details on your voucher thoroughly to ensure all details such as passenger names, ages and dates of travel on vouchers are correct.
It is the responsibility of all passengers travelling to advise both your travel agent at the time of booking and vessel check-in agent before boarding of any medical conditions including food allergies you may suffer from.
You need to allow adequate time to check-in prior to the specified departure time.
Prices/Extra Costs:
All prices are stated in Australian dollars and include GST. Surcharges over peak holiday seasons may apply.
The Service Operator reserves the right to alter prices and extra costs. Extra costs may include EMC fees, Stingersuit/Wetsuit Hire, Luggage Storage, Insurance, Linen Hire, National Park Fees, Fuel Levies, Dietary Fees, etc. Bonds may also apply.
We will also endeavour to communicate these extra costs with you at the time of booking, and on your ticket. However, it is your responsibility to confirm which (if any) additional costs apply with each Service Operator upon reconfirming your trip.
Travel Risk/Insurance:
It should be noted that adventure travel involves risk. Whilst we make every effort to safeguard clients, we cannot be responsible for personal injury or loss due to the actions of our clients which are beyond our control. All departures and itineraries are subject to weather. Tours may be changed or cancelled for any reason at the discretion of the Tour Operator. We highly recommend that all clients have travel insurance covering illness, injury, loss or damage to personal belongings and not being able to travel on the confirmed date of departure. You should also ensure your travel insurance will cover special circumstances including weather events preventing guests from travelling to their tour departure destination and cancelled flights due to unforeseen circumstances.
Merchant Fees:
Please be aware operators pass on credit card merchant fees so there is a non-refundable 1% surcharge for VISA and MASTERCARD card purchases.
Other:
Terms and Conditions (including the Cancellation Policy) are subject to change. The most recent versions can be found online on the relevant product pages.
All ticket/voucher reissues attract a $20 administration fee.
Open Date Vouchers / Gift Certificate:
Shipping Costs are in addition to the ticket price and will be added at check-out. Shipping costs are non-refundable and do not makeup part of the ticket value.
E-Vouchers incur no shipping fees.
You have 5 years to use the value of the voucher. Seasonal Price Rises will apply if travelling out the current seasons pricing. Vouchers can be exchanged for free up to the full value of the voucher excluding credit card fees and charges.
Cancellations
Client Cancellations:
All cancellations forfeit 25% of the recommended retail price (RRP) - not the discounted/sale price. No shows or client cancellations made within 14 days of departure forfeit 100% of the total ticket price.
Transfers between tours can be made at the suppliers discretion, however, it should be noted that supplier fees may apply. Tour transfers also incur a $20 administration fee.
It is compulsory that all cancellation requests are in writing and sent via email to admin@mr-travel.com. Cancellations attempted via online chat or phone will not be actioned.
Supplier Cancellations:
The Service Operator reserves the right to alter prices, alter itineraries, apply a fuel surcharge, cancel departures, arrange alternative transport and vary itineraries and services if necessary.
All departures and itineraries are subject to weather. Tours may be changed or cancelled for any reason at the discretion of the Service Operator. If the Service Operator has to cancel the trip or activity (prior to departure) and we cannot offer a suitable alternative, then a refund will be given minus a 20% administration fee and any associated card fees. We strongly recommend that you have travel insurance, especially during the wet season.
In the unlikely event of your trip being cancelled or stood down, all guest communication is required to go through our Online Store via telephone or email. While there is a Sailing Whitsundays retail outlet located Airlie Beach, please be aware that they operate as a separate entity and are unable to access reservations made by the Mr Travel online department.
Refunds:
All refunds are in Australian Dollars and must be made to the card of payment. Sailing Whitsundays/Mr Travel is not liable for exchange rate fluctuations or fees, or any other merchant/bank fees associated with domestic and/or international transactions.
Where a full refund is applicable, there is the option to transfer the whole cost of the tour to another tour or “Credit” to avoid the administration fee. A transfer fee of $20 will apply.
You will be emailed confirmation once the refund has been processed. Once the refund has been processed, it may still take time for the banks to clear the amount. Please allow 7-10 business days for the funds to clear into Australian accounts and up to 21 business days for international accounts.
Accountability/Misconduct:
All Service Operators have the right to provide client feedback and to cancel bookings based off of feedback from other Service Operators.
Please enjoy your travel experience in a kind and responsible manner.
Sailing Whitsundays/Mr Travel will treat this as any normal client cancellation and therefore the cancellation fees stated in the Client Cancellation Policy will apply.
Thank you for booking with our East-Coast travel experts here at Mr Travel / Cairns-Tours.com . If you would like any further advice, assistance in arranging accommodation, transfers or additional tours please get in touch.
